Useful Phrases: staff
How can I help you? ; What can I get you?; How can I be of service?
For here or to go?
do you want…with that?
can I heat it up for you?
Anything else?
Would you like to try our…?
Useful Phrases: customer
Can I have…? / I’d like a…
no…
hold the…
with extra…
Could I have extra…
Could I have/get a …with that?
Do you have a/any…?
Could you tell me the wifi password?
Dialogues
Dialogue 1
“Good afternoon sir. How can I help you?”
“Hi. Can I have a regular de-caf, and a blueberry muffin please?”
“Certainly. For here or to go?”
“To go please.”
“Anything else?”
“No thanks.”
“Ok, that’ll be $3.50”
Dialogue 2
“Good afternoon sir. Welcome to Mr Jones’s. How can I be of service?”
‘Yes, I’d like a large espresso and a ham sandwich please.”
“Would that be for here or to go?”
“For here please. And could you hold the mayo please?”
“No problem. Anything else?”
“Do you have any salads?”
“Yes ma’am, we have green, waldorff, and Greek.”
“Can I get a Greek salad, no tomatoes?”
“Sure. Anything else?”
“No, that’s all.”
“Ok, in total it comes to $9.45”
“Here you are. And keep the change.”
“Thank you.”
Dialogue 3
“Good afternoon. How can I help you?”
“I’d like the super-sub, no mayo, no pickle. Oh, and hold the carrot too.”
“Anything to drink?”
“A small black coffee please.”
“For here or to go?”
“To go please.”
“Ok, it comes to $6.30. Here’s your coffee, and your sandwich will be with you in a minute.”
“Thanks.”